Many of our roles involve having some type of difficult conversation – whether that is influencing a team to follow a new process, or providing feedback to a colleague, or managing a challenging situation with an internal stakeholder.
Difficult conversations can make us feel queasy inside and can drive us to avoid them altogether, resulting in the problematic situation becoming more problematic longer term. Managing such situations means finding effective ways to navigate difficult conversations and behaviours.
The purpose of this workshop is to enable participants to effectively have conversations to reach positive outcomes at work and other contexts, ultimately increasing resilience and the ability to influence and negotiate with others.
At TELUS Health, we are committed to enhancing organisational wellbeing and performance through our expertly crafted programs. Our offerings are designed with a deep understanding of both current clinical research and the evolving needs of modern workplaces. Here’s how our programs stand out:
Quality Assured: Developed by our team of highly experienced Organisational Development Consultants and senior psychologists, our programs are based on the latest clinical research and evidence.
Flexible Delivery: We understand that workplaces are evolving. All programs have the flexibility to be delivered either face-to-face or online.
Holistic offering that is proactive and preventative: Covering all aspects of work and life – mental, physical, social and financial, our programs provide a holistic approach to building healthy, resilient, high-performing individuals and teams.
Elevate performance and productivity: Happy and healthy people equate to productive and engaged workforce. When you equip your people with the skills, they need to proactively manage their health and wellbeing, you elevate the performance of your entire workforce.
To protect the participants privacy and allow them a safe space to share, TELUS Health does not allow live recordings. This topic is available as a pre-recording for an additional fee.
By the end of this session, participants will be able to: