Workplace assessments

Understand organizational issues and take action to resolve them.
  • Hourly
  • Specialized Programs
  • Employees and People Leaders


Workplace assessments provide your organization with the opportunity to work with one of our professional consultants to assess and analyze organizational function (or dysfunction).

The process can more formally be described as “issue identification through facilitated investigation and inquiry.” Our consultants assess your employees and people leaders’ perceptions of their work environment. The aim is to identify what is working well and what is not.

An assessment may be helpful and/or required in the following situations:

  • Anecdotal evidence or when a series of informal complaints about a specific workplace issue have been presented.
  • Poorly performing teams or workgroups.
  • Poor communication among teams.
  • High rates of turnover, absenteeism/presenteeism.
  • Incidences of workplace hostility or aggression.

Workplace assessments are conducted by our national network of senior consultants, and are effective in both unionized and non-unionized environments.

Workplace Impact

  • Supports a workplace culture of fairness and equity.
  • Supports Human Resources policy in the areas of conflict resolution and  performance management.
  • Includes ways to improve working relationships, effective communication and skill development in problem-solving and conflict resolution, which can in turn reduce and/or prevent absenteeism, turnover, and/or legal action.


Our assessment process follows the four (4) general steps:

  • Step 1: Briefing from the organization on the nature of their need for the workplace assessment.
  • Step 2: Identification of best method to assess the issue (individual interviews or focus groups)*.
  • Step 3: Assessment questioning and fact-finding.
  • Step 4: Report (includes analysis and recommendations)**.

* The structure of the assessment varies and depends on the needs of the organization, the number of employees and the nature of the issue.

** Recommendations may include workshops, workplace mediation, coaching as well as other resources available from our Employee and Family Assistance Program (EFAP) or other well-being solutions.