The Art of Managing Conflict (Basic)

This program is available virtually on a TELUS Health provided platform. In-person delivery is also available but is dependent on facilitator availability as well as logistical and safety concerns. In-person delivery is subject to travel fees.
  • 1 Hour
  • Seminar (Awareness)
  • General Audience

Description

Conflict is a common part of life, a natural result of people having different points of view, values, and beliefs. When left unaddressed, workplace conflict can lead to increased absenteeism and reduced productivity. When well-managed, conflict can enhance your relationships, deepen your understanding of yourself and others, and stimulate change and growth. This seminar will provide participants with a framework for assessing the types of conflict common in the workplace and propose strategies for their resolution.

Structure

A 1-hour instructor led training session that combines lecture elements with a variety of engaging elements like Q&A, group discussion, as well as polling and chat functionality when delivered virtually