Many of our roles involve having some type of difficult conversation – whether that is influencing a team to follow a new process, or providing feedback to a colleague, or managing a challenging situation with an internal stakeholder.
Difficult conversations can make us feel queasy inside and can drive us to avoid them altogether, resulting in the problematic situation becoming more problematic longer term. Managing such situations means finding effective ways to navigate difficult conversations and behaviours.
The purpose of this workshop is to enable participants to effectively have conversations to reach positive outcomes at work and other contexts, ultimately increasing resilience and the ability to influence and negotiate with others.
At TELUS Health, we are dedicated to enhancing organisational wellbeing and performance through our expertly crafted programmes. Our offerings are designed with a deep understanding of current clinical research and the evolving needs of modern workplaces. Here’s how our programmes stand out:
Quality Assured: Developed by our team of highly experienced Organisational Development Consultants and senior psychologists, our programmes are grounded in the latest clinical research and evidence.
Flexible Delivery: We recognise that workplaces are evolving. All programmes can be delivered either face-to-face or online, offering flexibility to suit your needs.
Holistic and Proactive: Addressing all aspects of work and life – mental, physical, social, and financial – our programmes provide a holistic approach to fostering healthy, resilient, and high-performing individuals and teams.
Elevate Performance and Productivity: A happy and healthy workforce is a productive and engaged one. By equipping your people with the skills to proactively manage their health and wellbeing, you enhance the performance of your entire organisation.
To protect participants’ privacy and provide a safe space for sharing, TELUS Health does not allow live recordings. This topic is available as a pre-recorded option for an additional fee.
By the end of this session, participants will be able to: