Peer support is a group of volunteers within an organisation who provides support to colleagues. Peer support involves using listening skills and knowledge of the workplace to encourage colleagues to manage their stress reaction.
The role of the peer support volunteer is not psychological counselling, but to provide appropriate emotional support, relevant information and to refer to professional support if necessary.
Peer support volunteers can also complement broader organisational support programmes and provide a cost effective, ‘on the ground support’ system.
The aim of this programme is to provide participants with the knowledge and skills to become a Peer Support Volunteer and support their colleagues during stressful times, whilst maintaining their own self-care.
At TELUS Health, we are dedicated to enhancing organisational wellbeing and performance through our expertly crafted programmes. Our offerings are designed with a deep understanding of current clinical research and the evolving needs of modern workplaces. Here’s how our programmes stand out:
Quality Assured: Developed by our team of highly experienced Organisational Development Consultants and senior psychologists, our programmes are grounded in the latest clinical research and evidence.
Flexible Delivery: We recognise that workplaces are evolving. All programmes can be delivered either face-to-face or online, offering flexibility to suit your needs.
Holistic and Proactive: Addressing all aspects of work and life – mental, physical, social, and financial – our programmes provide a holistic approach to fostering healthy, resilient, and high-performing individuals and teams.
Elevate Performance and Productivity: A happy and healthy workforce is a productive and engaged one. By equipping your people with the skills to proactively manage their health and wellbeing, you enhance the performance of your entire organisation.
To protect participants’ privacy and provide a safe space for sharing, TELUS Health does not allow live recordings. This topic is available as a pre-recorded option for an additional fee.
By the end of this session, participants will be able to: