Our ability to succeed within a workforce that requires frequent interaction with our colleagues, stakeholders and customers, depends on our ability to read other people’s signals and react appropriately – in other words, on our emotional intelligence (EQ).
EQ is the ability to identify, use, understand, and manage one’s own emotions in positive ways to relieve stress, communicate effectively, empathise with others, overcome challenges, and defuse conflict.
This workshop engages participants in considering the importance of EQ and provides strategies to build awareness and practical skills to support the development of our EQ.
At TELUS Health, we are dedicated to enhancing organisational wellbeing and performance through our expertly crafted programmes. Our offerings are designed with a deep understanding of current clinical research and the evolving needs of modern workplaces. Here’s how our programmes stand out:
Quality Assured: Developed by our team of highly experienced Organisational Development Consultants and senior psychologists, our programmes are grounded in the latest clinical research and evidence.
Flexible Delivery: We recognise that workplaces are evolving. All programmes can be delivered either face-to-face or online, offering flexibility to suit your needs.
Holistic and Proactive: Addressing all aspects of work and life – mental, physical, social, and financial – our programmes provide a holistic approach to fostering healthy, resilient, and high-performing individuals and teams.
Elevate Performance and Productivity: A happy and healthy workforce is a productive and engaged one. By equipping your people with the skills to proactively manage their health and wellbeing, you enhance the performance of your entire organisation.
To protect participants’ privacy and provide a safe space for sharing, TELUS Health does not allow live recordings. This topic is available as a pre-recorded option for an additional fee.
By the end of this session, participants will be able to: