Many industries are required by federal and provincial legislation to have policies and programs in place that address aggression in the workplace. This workshop has been developed to comply with legislation and to promote the safety and protection of the workforce and business.
TELUS Health Learning also offers this workshop specifically for leadership groups
Delivered as 3 to 3.5 hour instructor-led workshop for employees.
The workshop begins with a look the safety of the workplace including statistics and world ranking. The importance of violence prevention will be presented along with a snapshot of current legislation. Next, participants will learn and discuss what constitutes workplace violence with examples of both overt and threat of. Harassment will be defined with examples, followed by a deeper dive into both sexual and psychological harassment. The group will learn the reason why violence is not always reported and who has a role to play in prevention. Both employees and employers have a responsibility to prevent workplace violence, and the workshop will take a closer look at the legislation employers must abide by. Participants will learn the various sources of violence such as clients, patients or strangers, and how domestic violence can impact the workplace. Best practices for resolving harassment complaints successfully will be explored, including what to avoid and protecting personal safety. Participants will learn what defines a high risk situation, how to respond, what to avoid when caught in one, and sources of immediate help. The workshop concludes with additional support resources for workplaces.
TELUS Health Learning also offers this topic in a self-directed eLearning format
At the end of this workshop, participants will be able to do the following: